Frequently Asked Questions

Everything you need to know about bringing Myza into your home.

What materials are used in Myza home products?

We prioritize premium, sustainable materials including 100% organic cotton, ethically sourced wood, and non-toxic ceramics to ensure your home is both beautiful and safe.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer international shipping?

Currently, Myza ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are your textiles machine washable?

Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend checking the specific care label on each product for best results.